Flat shipping rate of R99.00 per order; free shipping for orders over R750.
Deliveries to major cities take 3 to 5 working days, subject to stock availability and shipping to main centres.
Express delivery is available on request but incurs additional charges.
Delivery times are guidelines, and delays may occur due to factors beyond control; Velvet Avenue may arrange alternative delivery times or cancel orders if necessary.
The recipient must sign the waybill to confirm receipt and note any damages or missing items.
Orders are delivered by The Courier Guy, with tracking information sent via email.
The shipping policy applies specifically to purchases from the Velvet Avenue website.
Velvet Avenue reserves the right to refuse service, cancel orders, and terminate accounts.